The gift that keeps on giving!

Do you Know the Number 1 Reason Customers Bought From Me When I was at Xerox?

It wasn't my #pitch or my great #demo or our awesome technology or the fact that I cold called them 187 times.

It wasn't even the fact that when they didn't answer my emails and VMs I stood outside in their parking lot holding a boombox that was blasting Peter Gabriel.

The most often quoted reason? My prospects felt that the #customerservice from my competitors sucked. 

Everything that happened AFTER the sale killed the relationship my customers had with their current vendor.

How do you #hunt or #farm or #coldcall or #socialsell your way out of that one?

#customersuccess #sales #b2b